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Delivery: £5 standard delivery charge for all UK mainland orders from 0-25kg. Free delivery on orders over £120. All shipping, taxes and discounts will be calculated at checkout.

Payments: We accept MasterCard, Maestro and Visa. The total will be charged to your card when the order is shipped.

Returns and Refunds: You can return any item purchased from Big Bully Pet Supplies within 14 days of the delivery date except perishable goods. Clothing, collars and leads must be unused and returned in appropriate packaging to claim a refund. Food and supplements must be unopened and returned in suitable packaging to claim a refund. Please note that we can only accept the return of 'Dry' non-perishable products. See our Refunds & Returns Policy for more information.

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