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£5 standard delivery charge for all UK mainland orders from 0-25kg. £10 delivery charge for all UK mainland orders from 26-50kg. Free delivery on orders over £120. All shipping, taxes and discounts will be calculated at checkout.
Deliveries will be made within 5 working days after you place your order. The exception is raw food, which is delivered in frozen packs on a Tuesday, Wednesday and Thursday only in order to avoid orders spoiling over the weekend.
Accepts the following payment methods:
We accept MasterCard, Maestro and Visa. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return any item purchased from Big Bully Pet Supplies within 14 days of the delivery date except perishable goods. Clothing, collars and leads must be unused and returned in appropriate packaging to claim a refund. Food and supplements must be unopened and returned in suitable packaging to claim a refund.
Please note that we can only accept the return of 'Dry' non-perishable products. We cannot accept returns of any fresh or frozen products, which includes our Big Bully Pet Supplies raw food range. See our Refunds & Returns Policy for more information.